How do promos and discounts work?

Promos are current offers we run on The Desk: discount codes, giveaways and featured deals. You'll see the live ones in the promos/offers area, on the top banner, and around the app.

Where do I find them?

• The Offers / promos section on The Desk.
• The banner or slider at the top of the app.
• On the Earn and home pages when something's running.

How do I use a discount code?

• Some promos show a code you can copy and apply at checkout.
• Others link you straight into checkout with the discount already applied, so just complete your purchase.

Why don't I see the same promos as someone else?
Some promos are targeted:

• A few are open to everyone.
• Some are only for new customers (first-time buyers).
• Some are aimed at returning traders.

So the offers you see are matched to you. Only a limited number of promos run at once, so grab the ones that fit before they expire.

Are promos and pips the same thing?
No. Promos are limited-time offers and codes. Pips are your earned reward balance (see the pips article). You can often use both: a promo at checkout, and cashback pips earned on the purchase.

Updated on: 11/07/2026