Why does FundYourFX have a warning on Trustpilot?

If you see a warning notice on our Trustpilot profile, here is the full story. In short: it is an automated flag that Trustpilot now applies across the entire prop-trading industry, and we no longer consider Trustpilot a reliable place to judge a prop firm. Here is why, in detail.

It is an industry-wide flag, not a FundYourFX issue
Trustpilot ran a broad crackdown on the prop-trading sector, and since then almost every prop firm carries the exact same warning on its profile. It has nothing to do with a specific complaint against us, our payouts, or any misconduct. Look up other prop firms on Trustpilot and you will see the identical notice on nearly all of them.

Why we no longer treat Trustpilot as a trustworthy source for our industry

1. "Verified" does not mean "customer."
Under Trustpilot's own rules, a person can be counted as a verified reviewer simply for visiting a company's website. They never have to buy anything, take a challenge, or trade a single dollar. In prop trading this is wide open to abuse: a trader who breaks the rules and loses a challenge can send 20 friends to our website, and every one of them can then leave a negative "verified" review without ever having been a customer. A handful of upset people can manufacture a wave of reviews that has nothing to do with the real trader experience.

2. The moderation is one-sided.
In our experience, negative reviews are left standing with little scrutiny, while genuine positive reviews from real, profitable traders are held back, buried, or hit with extra verification questions before they are allowed to appear (if they appear at all). The result is a profile skewed toward the angriest voices rather than the typical outcome.

3. The business model is a conflict of interest.
Trustpilot makes its money by selling companies subscriptions to manage and moderate their own reviews, and these are not cheap: paid business plans run up to $799 per month, per domain, with custom enterprise pricing above that (their pricing is public at business.trustpilot.com/pricing). Even the ability to flag reviews sits behind a paid plan. A platform that profits from selling firms the tools to deal with their own reviews is not a neutral referee, and in our view that undermines the whole idea of it being an independent review site.

4. Its practices are being challenged in court.
Trustpilot has faced legal action over the way it operates, including a class-action lawsuit alleging it misled business owners into paying for subscription services of little real value, as well as defamation claims from businesses over reviews they say were false or unfair. We are far from the only company that has concluded the platform is not a fair arbiter for our industry.

What to judge us on instead
Look at what can actually be verified:

• Our average rating of around 4.7 out of 5 from 2,600+ reviews across multiple platforms, including Google, MyTradingReviews, and Trustindex. Check them yourself.
• Payouts processed within 24 hours, by bank transfer or crypto, with crypto transactions verifiable on-chain.
• A large, active community of funded traders you can speak to directly.
• Reviews on platforms and communities built specifically for traders.

If you have any questions, or want to verify anything for yourself, reach out to our support team and we will happily walk you through it.

Updated on: 12/07/2026